Privacy Policy
Effective Date: March 19, 2025
Last Updated: March 19, 2025
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: When you sign up for shellA, we collect your email address and billing details for account management and customer support.
- Support Inquiries: If you contact us, we may store your messages and contact details to assist you.
1.2 Information We Automatically Collect
- Usage Data: We collect analytics on how you use shellA, such as which features are used most. This data is anonymous and aggregated.
- Device & Log Data: shellA may collect basic device data (e.g., operating system, version, and system logs) to improve performance and security.
1.3 Data We Do Not Store
- shellA does not store user-generated content (e.g., chats, file contents) in a database.
- Complete file structures—shellA only processes temporary metadata.
- OpenAI API responses—data is transmitted to OpenAI but not saved by ByteSpell.
2. How We Use Your Information
We use collected data to:
- Provide and operate shellA's features.
- Manage user accounts and process subscriptions.
- Improve security and prevent abuse.
- Respond to user support requests.
- Analyze usage trends to enhance the Service.
3. How We Share Your Information
We do not sell or share your data with third parties for marketing. However, we may share data with:
3.1 Third-Party Services
- Payment Processors: We use Stripe, PayPal, or other providers for billing. Your payment data is handled securely by them.
- OpenAI: shellA transmits user queries and file metadata to OpenAI for processing. By using shellA, you agree to OpenAI’s Privacy Policy.
3.2 Legal Compliance & Protection
We may disclose your data if required by law, such as to:
- Comply with legal obligations or law enforcement requests.
- Protect the rights and safety of ByteSpell, its users, or the public.
4. Data Security & Retention
4.1 Security Measures
We use industry-standard measures to protect your data, including:
- Encryption for data transmission.
- Regular security audits to detect vulnerabilities.
4.2 Data Retention
- We retain account information (e.g., email, billing details) as long as your account is active.
- We delete or anonymize inactive accounts after 24 months unless required for legal reasons.
- User-generated queries are not stored permanently.
5. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:
- Access & Correction: Request access to the data we hold about you.
- Deletion: Request that we delete your account and associated data.
- Opt-Out: Unsubscribe from non-essential emails.
To exercise these rights, email ashley@bytespell.com.
6. Third-Party Links & Services
shellA may contain links to external websites or integrate third-party services (e.g., OpenAI). We are not responsible for their privacy practices, and you should review their policies separately.
7. International Data Transfers
If you are outside the United States, note that your data may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
8. Children’s Privacy
shellA is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has used shellA, contact us to request data deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify users via email or through the Service. Your continued use after such changes constitutes acceptance.
10. Contact Us
For privacy-related inquiries, email us at: